FAQ

Frequently Asked Questions

What materials do you use?

All our jewellery is Hand Mae-d (Get it ;)) By Mae - Using Hand Poured Resin and Sterling Silver Hooks and Studs. 

How long does shipping take?

Worst case scenario, we aim to dispatch orders within 3–5 business days. Delivery times vary depending on your location. - Need to be best dressed at an event and need them? Add a message and we will get them sent ASAP

Do you accept returns?

No, soz. Due to hygiene reasons- refunds and returns are not accepted unless you item arrives damaged/faulty and a replacement will be organised 

Can I request a custom order?

Yes, either add a note at checkout or send a message, Check out the glitter mixes I have 

How do I care for my jewellery?

Do not store your jewellery in direct sunlight. To keep your pieces looking their best, store them in a dry place, avoid contact with water and perfume, and clean gently with a soft cloth.

How can I contact you?

You can reach us via our contact page or by emailing us directly. We aim to respond within 1–2 business days.